Terms of Service

Article 1 (Purpose)
These Terms of Service aim to stipulate the rights, obligations, responsibilities, and other necessary matters between Interrobang Soft (hereinafter referred to as "the Company") and the members regarding the use of the services provided by the Company.

Article 2 (Definitions)
The definitions of the key terms used in these Terms of Service are as follows:

1. The term "Service" refers to all services provided by the Company, which can be used by the "User" regardless of the type of device used (including various wired and wireless devices such as PCs, TVs, portable devices, etc.).

2. The term "User" refers to both members and non-members who use the services provided by the Company in accordance with these Terms of Service.

3. The term "Member" refers to an individual who has registered with the Company by providing personal information and can continuously use the services provided by the Company.

4. The term "Non-member" refers to an individual who uses the services provided by the Company without registering as a member.

Article 3 (Supplementary Provisions to the Terms)
Matters not specified in these Terms of Service will be governed by the applicable laws or the individual service terms, policies, and guidelines (hereinafter referred to as "Detailed Guidelines") set by the Company. In the event of a conflict between these Terms of Service and the Detailed Guidelines, the Detailed Guidelines shall take precedence.

Article 4 (Effectiveness and Amendment of the Terms)

1. These Terms of Service are posted and disclosed in all services provided by Interrobang Soft. The Company may modify these Terms within the scope that does not violate relevant laws, such as the "Consumer Protection Act in Electronic Commerce Transactions" (hereinafter referred to as "E-Commerce Law"), the "Act on the Regulation of Terms and Conditions" (hereinafter referred to as the "Terms Regulation Act"), and the "Act on Promotion of Information and Communications Network Utilization and Information Protection" (hereinafter referred to as "Information Network Act"). In the event of changes, the Company will notify the revised Terms, the effective date, and the reason for the changes at least seven (7) days prior to the effective date (in case of significant changes, thirty (30) days). The revised Terms will be notified to existing users via electronic means (email, text message, in-service electronic messages, pop-up notifications, etc.).

2. If the Company notifies or informs users of amended Terms, it will also inform users that they can terminate the agreement if they do not agree to the changes within seven (7) days (or thirty (30) days in the case of significant changes). If a user does not express their refusal to the changes within that period, they will be considered to have agreed to the amendments.

Article 5 (Notification to Users)

1. Unless otherwise specified, the Company may notify users via email, SMS, electronic messages, or push notifications.

2. For general notifications to all users, the Company may post such notifications on the Company's website for at least seven (7) days in lieu of individual notifications. However, in matters that significantly impact a user’s personal transactions, individual notifications will be sent.

3. If individual notification is difficult due to inaccurate contact information provided by the user (incorrect or outdated contact details), the Company will consider the general notification sufficient.

Article 6 (Formation of the User Agreement)
The user agreement is formed under the following circumstances:

1. If the user wishes to register as a member, they must agree to the terms and complete the registration process, and the Company must approve this request.

2. For services that do not require membership, the user agreement is formed at the time the user makes a payment to use the service.

3. In the case of free services that do not require membership, the agreement is formed when the user starts utilizing any additional features related to the free service.

Article 7 (Approval of Membership Registration)

1. The Company will approve the membership request as a general rule.

2. However, the Company may refuse or delay approval for any of the following reasons:

   1. The applicant has previously lost membership status under these Terms (except where re-registration has been approved by the Company).

   2. The applicant is not using their real name or is using another person’s identity.

   3. The application contains incomplete or false information.

   4. The applicant is under 14 years old, under 19 years old, or is a minor or legally incapacitated person without the consent of a legal guardian.

   5. The application cannot be approved due to the applicant’s fault or other violations of these Terms or the Company’s guidelines.

   6. The applicant has been registered as a delinquent user under the laws related to credit information.

   7. The applicant is registered as a malicious user by the Information Communication Ethics Committee.

   8. The applicant wishes to use an ID already in use or an ID that violates public morals.

3. If necessary, the Company may request real-name verification or identity confirmation through a professional agency.

4. If there are no available system resources or technical issues, the Company may delay approval.

5. If the Company refuses or delays approval, the applicant will be informed, unless such notification is impossible due to circumstances beyond the Company’s control.

6. The user agreement is considered complete when the Company confirms membership or payment completion for paid services.

Article 8 (Changes to Member Information)

1. Members may view and modify their personal information at any time through the account management page. However, certain essential details like name and ID cannot be modified.

2. Members are responsible for notifying the Company of any changes to the information provided during registration.

3. The Company is not liable for any disadvantages resulting from failure to update such information.

Article 9 (Management and Protection of Member Information)

1. Members are responsible for managing their ID and password and should not allow third parties to use them.

2. The Company may restrict the use of IDs that are likely to cause confusion with the Company or violate public morals.

3. If a member notices unauthorized use of their ID or password, they must notify the Company immediately and follow the Company's guidance.

4. The Company is not responsible for any disadvantages caused by a member’s failure to notify the Company or follow its guidance.

Article 10 (Obligations of the Company)

1. The Company will repair or recover facilities without delay in case of any failure or loss. However, the service may be temporarily suspended without prior notice due to emergency system maintenance, system upgrades, or force majeure.

2. The Company will display key information such as its name, address, phone number, and terms on the service’s initial screen for user convenience.

Article 11 (Protection of Personal Information)

1. The Company values user privacy and complies with relevant laws such as the Information Network Act and the Personal Information Protection Act.

2. The Company may store and manage personal information separately for users who have not used the service for one (1) year or more.

3. The Company's privacy policy applies to personal information protection and usage, except for external links.

Article 12 (User Obligations)

1. Users must provide accurate information when registering. If they provide false or third-party information, they cannot claim any rights and are liable for any damages caused.

2. Users must comply with these Terms, other Company policies, and public notices.

3. Users are responsible for updating any changes to their information.

4. Users must manage their ID and password carefully, and the Company is not liable for issues arising from negligent management.

5. When selecting an ID, nickname, or other names, users must not:

   1. Impersonate the Company or cause confusion with its services.

   2. Use obscene or offensive terms.

   3. Violate third-party rights or infringe intellectual property.

   4. Use names that may harm the reputation or operations of others.

Article 13 (Service Provision)
The Company provides services 24/7 in principle. However, services may be temporarily interrupted for system maintenance or other significant reasons.

Article 14 (Service Restrictions)

1. The Company may suspend services due to force majeure or other emergencies.

2. Free services may be limited or converted to paid services according to the Company's operational policies.

3. Users will be notified of service interruptions or limitations.

Article 15 (Termination of the Service Agreement and Withdrawal)

1. Users may terminate their service agreement at any time through the account deletion process on the Company’s website.

2. The Company may terminate the agreement for violations of these Terms, inappropriate behavior, or repeated offenses after notifying the user.

Article 16 (Compensation for Damages)
The Company and users may claim compensation for damages caused by the other party’s fault, but the Company is not liable for damages caused by free services.

Article 17 (Disclaimer)

1. The Company is not liable for service interruptions caused by force majeure.

2. The Company is not responsible for issues arising from users’ faults.

3. The Company does not guarantee any financial gains through the services.

Article 18 (Provision of Information and Advertising)

1. The Company may provide users with advertisements and information through various means, including banners, email, SMS, and phone.

2. Users can opt out of receiving such information, except for essential notifications.

Article 19 (Ownership of Rights)
All intellectual property rights related to the services provided by the Company belong to the Company. Users are only granted the right to use the services in accordance with the Company's terms.

Article 20 (Jurisdiction and Governing Law)
In the event of any disputes arising from the services, the jurisdiction lies with the court where the Company’s headquarters is located, and the governing law is the laws of the Republic of Korea.

Supplementary Provisions
These Terms of Service will be effective from December 19, 2023.